John The Plumber is a company composed of licensed plumbers and gas technicians who specialize in quick and efficient drain cleaning, water heater solutions, and plumbing repairs.

From everything we’ve found about them, we’re impressed by their skills in troubleshooting and finding the root of the problem before it gets even worse. 

A client even shared that they only called for a clogged toilet, but the team was able to discover that the client had failing pipes under their house, which were swiftly replaced and fixed the next day—dodging what could’ve been a pricier disaster.

Speaking of prices, we noticed that some of their services can be a bit pricier than other plumbers. Their services can start from around $200 for some plumbing repairs, which is higher than the average.

We also figure they could improve their post-service inspection process, as we’ve noticed reports from clients needing to contact them again due to minor issues that arose later on.

On the bright side, their services come with a two-year warranty. So, we think newer clients should discuss the terms to understand the inclusions and exceptions of their warranty, thus avoiding pricey repairs.

Lastly, we appreciate that clients can avail of special discounts or deals from John The Plumber, such as saving $20 on your plumbing service by booking online—that’s a pretty good deal in our books!

With over five decades of industry experience, Mr. Rooter continues to deliver plumbing and drain cleaning services in Ottawa and neighbouring areas. For us, this aspect shows just how solid their track record and reputation is! 

We also like their use of state-of-the-art equipment for inspections, allowing them to promptly and effectively diagnose and resolve issues.

From our surveys, their team of technicians is personable and excellent at briefing clients on what’s happening. We’ve also discovered that it’s common for them to draw illustrations on the spot to help clients better understand what’s going on with their plumbing, especially with underground and old pipes.

Another thing we appreciate is that they’re available 24/7 and accept emergency requests. We commend them for not taking advantage of people during stressful times, as they don’t charge higher rates regardless of whether it’s nighttime or a holiday.

On the other hand, we did learn that they charge for in-home assessments for estimates or quotes. It’s best to be aware of this fact to avoid being surprised with a bill after they provide you with a quote.

That said, we must mention that their quotes are also higher than most plumbers in the area. Just to give you an idea, they can charge around $600 for a simple drain clog.

Regardless, we believe that Mr. Rooter is a solid choice for your plumbing needs, especially in case of emergencies.

The Irish Plumber offers commercial and residential plumbing services. We love that they hold a Red Seal certification, ensuring that they conform to and follow the highest standards of professionalism and quality.

From our surveys, one highlight about The Irish Plumber is that they’re highly responsive and punctual with their services. A client even shared that the technician arrived 30 minutes earlier and got straight to dealing with stagnant water in a laundry sink—it was done promptly, and they cleaned up after.

But, we’re a bit hesitant after hearing some clients mention that they received additional fees that weren’t included or discussed during their initial consultation.

On that note, we think it’s worth mentioning that they may charge a consultation fee of $60, especially for in-home estimates.

On the bright side, we appreciate that they offer emergency services. In most cases, a professional plumber will be dispatched to the client’s place immediately, regardless of the time, and should arrive within 15 minutes to an hour after the call, depending on the distance.

Finally, we think it’s reassuring to know that The Irish Plumber provides a two-year warranty on all their work. Plus, they’re responsive, so it’s best to raise any issue as soon as it’s spotted to avoid delays.

A standout feature of Environmental Plumbing is that they combine plumbing solutions with a commitment to environmental sustainability. We believe this is great for clients who simply want to minimize waste, especially with replacements.

We also commend them for being senior-friendly. From what we’ve gathered, they take the time to explain their processes and the reasons behind them, ensuring that homeowners, especially seniors, can make informed decisions with complete understanding.

Another aspect we like about them is how they make an effort to keep everything clean and tidy, which helps prevent accidents and unnecessary mess.

As for their performance, many clients have vouched for their ability to troubleshoot and resolve issues accurately. And they also offer a two-year warranty on their services to address any future problems, which we think is convenient and beneficial.

On the flip side, we did notice that their services are relatively more limited than others on this list, especially with electrical and other plumbing-related services.

We’ve also heard some reports about late arrivals for scheduled appointments. Some clients have to wait for more than two hours, so it’s a good idea to double-check on the day of your appointment.

Still, Environmental Plumbing offers a reliable option for those looking to minimize their environmental impact, which we appreciate.

Safari Plumbing offers extensive plumbing services to suit Ottawans’ needs. From minor repairs to major installations or even complete renovation projects, their skilled technicians are ready to tackle any task.

On that note, we like that they have a BBB Rating of A, which is a testament to its commitment to providing excellent service.

Based on our surveys, many clients have appreciated Safari Plumbing’s performance, particularly in how they provide professional and neat jobs. Clients are happy to see seamless corners and tidy bathrooms even after big repairs.

Although, we hope they can work on addressing concerns faster since some clients had to wait longer than expected.

As for their rates, we found that they’re pricier than other plumbing companies in the area. For example, a client was charged around $160 for a 15-minute test on their bathtub to search for any issues.

Nonetheless, we like that they offer a 100% risk-free guarantee, which means you don’t have to pay for their services until you’re satisfied with the work. Plus, their repair work is backed by a full one-year guarantee.

Overall, we think Safari Plumbing is a great choice for clients dealing with multiple plumbing issues who want everything sorted out by a single company.