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The 5 Best Charter Bus Services in Calgary

The 5 Best Charter Bus Services in Calgary

How We Picked

Quality of service – We assessed each company’s service quality, including the range of transportation and capacity, safety and maintenance, and availability.
Qualifications – We listed companies with the experience and credentials to transport and drive clients during their trips.
Customer service – We expect companies to accommodate their clients and passengers professionally.
Cost – We chose companies with reasonable rates considering the transportation, rental, and other fees.

1. Go Calgary Shuttles

Go Calgary Shuttles' Homepage

Services: Tours, transportation, charter bus services

Website: https://gocalgary-shuttles-service.business.site/                      

Address: Suite 2000, 530 8 Ave, SW, SU, Calgary, AB T2P 3S8 

Contact Details: (888) 267-6660                   

Operating Hours: Monday – Friday: 9:00 AM – 7:00 PM; Saturday – Sunday: 9:00 AM – 4:00 PM

Google reviews score5/5
Nice Local reviews score5/5
TripAdvisor reviews score4/5
Total reviews5/5
Score consistency 4.7/5
Quality of service4.9/5
Transportation and capacity4.6/5
Safety and maintenance5/5
Availability5/5
Qualifications5/5
Customer service5/5
Cost5/5

Pros

  • Open seven days a week
  • Accepts cross-country destinations
  • Has a well-maintained bus
  • Friendly and communicative driver

Cons

  • Limited to a maximum of 24 passengers

Go Calgary Shuttles provides private transportation services for individuals or groups to and from events, tours, airports, and more.

We like that they are licensed and can travel to cross-country destinations. Another good thing about them is they can drive you to the Rockies, British Columbia, the United States, and many more destinations.

As for the safety of the passengers, we are relieved that their buses are well-maintained and clean. We also heard that clients were happy with the comfortable and spacious ride, especially for long-distance trips.

Another thing we appreciate is the hospitality and punctuality of their drivers. We noticed that they engage with just the right amount of small talk, they’re knowledgeable of convenient stops, and maintain communication.

In addition, we admire their effort to squeeze in last-minute trips, as long as they are capable of it. For instance, a client enjoyed their trip after booking just two days before they had to leave.

However, we think it’s a bummer that they can accommodate only 24 passengers. We also figure they won’t be able to give you the best options if you had a bigger group.

Lastly, we like that their transport services are available seven days a week, which we think is ideal for weekend getaways or retreats.

2. Jelloun Travel Charter Bus

Jelloun Travel Charter Bus' Homepage

Services: Bus charter services

Website: http://www.jellountravel.ca/                    

Address:  918 16 Ave NW #4028, Calgary, AB T2M 0K3

Contact Details: (403) 354-0824; [email protected]            

Operating Hours: Monday – Sunday: 8:00 AM – 6:00 PM

Google reviews score5/5
TopRated reviews score5/5
TripAdvisor reviews score4.5/5
Total reviews4.9/5
Score consistency 4.8/5
Quality of service5/5
Transportation and capacity5/5
Safety and maintenance5/5
Availability5/5
Qualifications5/5
Customer service5/5
Cost4.9/5

Pros

  • Has a wide selection of vehicle-capacities 
  • Offers 24/7 airport transfer services
  • Has an online booking system 
  • Has WiFi and other amenities

Cons

  • Has a three-hour booking minimum

Jelloun Travel Charter Bus is a family-run transportation company specializing in group transportation, chartered bus, and limousine services throughout western Canada.

Notably, they have an array of vehicles that can accommodate different capacities with their 14 to 56-seater buses. We like their selection because they accept small to large groups of people.

Moreover, we think their online booking system is a convenient way to secure a bus after a few clicks. 

For first-timers, we suggest calling Jelloun Travel Charter Bus to discuss your arrangement and address some queries immediately. 

On the downside, we found that they require at least a three-hour booking. That’s why you’ll have to settle a payment to match this, even if your trip hasn’t reached the minimum.

However, we like that they have WiFi on board and other amenities to make your trip more comfortable.

We also think it’s a plus that they honour personal requests during the trip, like making a stop to pick up pre-ordered groceries for the client. 

It’s also good to mention that they offer 24/7 airport transfer services, which is especially great for clients with late-night or dawn flight or arrival schedules.

Overall, Jelloun Travel Charter Bus is a solid choice for long-distance trips, regardless if you’re a small or large group.

3. CST Transportations

CST Transportations' Homepage

Services: Transportation services

Website: https://www.csttransportations.com/                

Address: 4317 23b St NE, Calgary, AB T2E 7V9 

Contact Details: (403) 431-2188; [email protected]      

Operating Hours: By bookings         

Google reviews score5/5
TopRated reviews score5/5
Nice Local reviews score5/5
Total reviews4.5/5
Score consistency 5/5
Quality of service4.9/5
Transportation and capacity4.9/5
Safety and maintenance5/5
Availability4.9/5
Qualifications5/5
Customer service5/5
Cost5/5

Pros

  • Provides full-day and multi-day services
  • Offers other travel services
  • Has a large fleet of vehicles
  • Undergoes regular vehicle inspections

Cons

  • Slightly pricier rates than counterparts

Since its establishment in 2010, CST Transportations continues to offer charter bus and shuttle rentals in Calgary, Alberta, and other areas.

We are impressed with their large fleet of around 20 vehicles that vary in capacity. Their fleet ranges from buses, minibuses, minivans, and tour vans that can accommodate 7 to 42 passengers. 

Conveniently, all their vehicles have cargo space big enough to hold a decent amount of baggage for each passenger range.  

Furthermore, we like that they offer full-day and multi-day transport services, which means you can easily book a ride for the entire duration of your trip.

We also love that you can book transfer services for three hours or less compared to some companies that require a minimum.

On the downside, we think their rates are slightly pricier than their competitors.

Fortunately, most clients are pleased with CST Transportations’ services, particularly with the friendly nature of their drivers that renders them stress-free.

Another thing we want to recognize is their regular 6-month vehicle inspections to ensure its condition and the safety of everyone.

Finally, we learned they have other travel services like booking attraction tickets, hotel bookings, and tour guides. And we found this helpful since it saves time and is much easier to transact and monitor.

4. Southland Transportation Ltd

Southland Transportation Ltd' Homepage

Services: Charter buses, commuter transport, school bus services 

Website: https://www.southland.ca/                      

Address: 4105 13a St SE, Calgary, AB T2G 3J6

Contact Details: (403) 253-9322; [email protected]                    

Operating Hours: By bookings

Google reviews score4.1/5
Nice Local reviews score4.1/5
Total reviews3.5/5
Score consistency 5/5
Quality of service4.8/5
Transportation and capacity5/5
Safety and maintenance5/5
Availability4.5/5
Qualifications4.9/5
Customer service4.4/5
Cost4.9/5

Pros

  • Can accommodate up to 72 passengers
  • Has a variety of vehicles
  • Has specialized services for citizens with disabilities 

Cons

  • Some reports of poor driving skills
  • Can improve on customer service

Southland Transportation Ltd provides school, charter, commuter, and specialized transportation buses in Alberta, Ontario, and Saskatchewan.

What we like about their specialized transportation services is it accommodates citizens with disabilities — plus points for accessibility and inclusivity!

It’s also noteworthy that they have a fleet of vehicles with varying passenger capacities. We think their selection is beneficial for small or large groups to find a suitable ride for their trip, especially since they can accommodate up to 72 passengers.

But, we are a bit iffy after hearing some reports about their poor driving skills, particularly in traffic. 

That’s why we believe they should keep their driving in check for the safety of everyone.

We also think they should improve customer service, especially the driver and client communication. To add, we are concerned that some drivers don’t send updates on delays or late pick-up times.

On a better note, we found that they have a solid reputation, given that they have transported hundreds of thousands of passengers already. 

Moreover, we heard that majority of their drivers are easy to get along with and can answer questions about the different areas.

Lastly, we appreciate that Southland Transportation Ltd keeps their vehicles well-maintained and constantly improving their bus amenities.

5. GOGO Charters

GOGO Charters' Homepage

Services: Transportation services tours

Website: https://gogocharters.ca/calgary-charter-bus                   

Address: Calgary, AB  

Contact Details: (844) 233-2240; [email protected]                   

Operating Hours: Open 24 hours a day

TrustPilot reviews score3.2/5
Sitejabber reviews score4.4/5
TripAdvisor reviews score5/5
Total reviews3.8/5
Score consistency 4.2/5
Quality of service4.9/5
Transportation and capacity4.9/5
Safety and maintenance5/5
Availability4.8/5
Qualifications5/5
Customer service4.3/5
Cost4.8/5

Pros

  • Accepts two-hour notice requests
  • Available 24/7
  • Has WiFi onboard
  • Can accommodate up to 56 passengers
  • Has 24/7 customer support

Cons

  • Can improve on communication
  • Occasional booking difficulties 
  • Some reports of cancellation issues

GOGO Charters provides charter bus transportation services and tours all across Alberta.

We like that they have an impressive fleet of vehicles ranging from 20-passenger minibuses to full-size 56-passenger coach buses. 

We also think it is a plus that most buses have free Wi-Fi, room for luggage, plenty of legroom, clean restrooms and plug-ins allowing passengers to charge their devices.

However, what we like the most is that their services are available 24 hours a day — allowing you to secure a bus rental day or night! 

Furthermore, we found it helpful that they accept request notices as short as two hours before the intended trip. We think this is crucial, especially for groups who need an urgent ride.

On the downside, we noticed some booking difficulties regarding late responses that soon ended up with an unsuccessful booking.

We also figure that they should work on their communication since there have been complaints about clients being on hold for hours without any updates.

It has also come to our attention that GOGO Charters cancels services without notice, and some clients had difficulty getting a refund for these cancellations.

Finally, we suggest clients use GOGO Charters’ 24/7 customer support to relay any complaints and concerns. We also encourage you to make follow-up phone calls if there are no responses.

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